The ENTER agentic system

Less coordination. Earlier visibility. Control stays with you.

An agentic system takes over the repetitive work between your ERP, email and documents. Your people approve and handle exceptions; management sees what is done and what is waiting for a decision.

  • Capacity for further growthPeople's time moves from retyping and chasing to checking and customers.
  • Decisions ahead of timeWarnings about delays or risks arrive with their inputs, not at the next meeting.
  • Clear accountabilityEach area has a named owner. You can trace what the system did and what a person approved.

An initial 30 minutes on one of your processes. For leaders of companies with more than 300 employees.

Who it is for

It pays off when work passes through many hands.

For companies with more than 300 employees where orders, invoices and reports pass through several people and systems.

  • The same steps repeat every day: retyping, matching, chasing.
  • Your ERP and other tools stay; replacing them is not a requirement.
  • Management wants more visibility and control, not less.

When it does not: one-off tasks or a process without an owner.

  • Manufacturing
  • Logistics
  • Construction
  • Facility management
  • Franchising
How it could look in your company

Your systems stay. Agents take over the work between them.

Choose an industry and follow one case from the first input to a person's decision. Each agent has one area of work and a responsible owner.

Select an agent, a role or your systems to see the detail.

Real case · manufacturing company, anonymised

Model map · typical logistics company

Model map · administration of a typical company

9 agents · 2 already working · 7 in preparation · 6 roles · 8 systems

8 agents · example design · 5 roles · 6 systems

8 agents · example design · 5 roles · 6 systems

Map of a manufacturing company: nine agents on top of your systems, with the responsible people around them IT / SYSTEMSOWNER SALESDIRECTOR PRODUCTIONDIRECTOR OPERATIONSDIRECTOR FINANCEDIRECTOR HR YOUR SYSTEMS The systemsthe company has ERP intranet e-shop file share attendance web email external data Order analytics LIVE Price quotes LIVE Cost calculation Material planning Materials management Transport and dispatch Accounting HR and personnel Documents and policies CUSTOMERSERVICE IT / SYSTEMSOWNER DISPATCHMANAGER WAREHOUSEMANAGER FINANCEDIRECTOR YOUR SYSTEMS The systemsthe company has TMS WMS ERP EDI telematics email Order intake Route planning Dispatch Carrier liaison Warehouse and stocktake Freight invoicing CMR and POD documents Claims and damage MANAGING DIRECTOR OFFICEMANAGER FINANCEDIRECTOR IT / SYSTEMSOWNER HR YOUR SYSTEMS The systemsthe company has ERP accounting DMS M365 bank attendance Mail intake Contracts and documents Purchase approvals Incoming invoices Payment matching Travel expenses Attendance and payroll Management reporting

Walkthrough example

From enquiry to period-close groundwork

From order to invoice for approval

From incoming invoice to management overview

step where a person decides

    Walkthrough example · an illustration of how a case moves through the agents, not a record of operations. Two agents already work; we are preparing the rest.

    Walkthrough example · model map, no agent works here yet.

    Walkthrough example · model map, no agent works here yet.

    All agents (9)

    Agents

    Responsible people

    All agents (8)

    Agents

    Responsible people

    All agents (8)

    Agents

    Responsible people

    Legend and detail
    • Your systems · the ERP, email and documents you already have
    • Agent for an area of work · one workstream, one owner
    • Already working · the agent does this work today
    • Highlighted agent · where the selected agent hands over its result
    • Responsible people · who owns and approves the agent; a role can be selected
    The system prepares and hands over. Your people decide. Manufacturing company, anonymised. Two agents already work; we are preparing seven more.Model map: how it would look at a typical logistics company. No agent works here yet.Model map: how administration would look at a typical company. No agent works here yet.
    What changes

    No one has to chase where an order is stuck.

    An order or invoice usually passes through several people and systems. The agentic system knows what has happened, what is missing and who has to decide.

    The individual activities follow on from one another. The result of one step becomes the input for the next, so people do not have to chase and organise every hand-over by hand.

    Example: an incoming order illustration

    ERP · Business Central where business and accounting records are kept
    Agentic system prepares the order for processing
    Responsible person receives anything unclear for a decisionAn unclear point awaits a decisionDecided
    1 / 6 Incoming order It arrives by email. The agentic system connects it with inputs from other sources.

    You keep your ERP. We build on what you have. We work on Microsoft Dynamics 365 Business Central; before implementation we verify data and interfaces, for other systems too.

    Have a process like this? Let's go through it in 30 minutes.

    One case, step by step

    From hours worked to invoicing closed.

    The system prepares and checks; a person approves. The specific steps and permissions are set according to the company's processes.

    ERP, CRM, documents, email. Each data type has one authoritative source.

    Invoicing, finance, sales, purchasing. They pass results to each other on one case.

    Approve, resolve exceptions and set what the agent may do without them.

    Contract · monthly invoicing

    illustration

    What the system handles: Loads the hours worked and assigns them to the contract.

    Where a person steps in: Adds details that are not in the available sources.

    What the system handles: Finds discrepancies and prepares them for a decision.

    Where a person steps in: Confirms the findings or corrects them.

    What the system handles: Prepares the invoicing data and related documents.

    Where a person steps in: Adds extra work and approves the proposal.

    What the system handles: Carries out the approved steps in the ERP and follow-up tasks within its permissions.

    Where a person steps in: Decides on exceptions outside the agreed rules.

    What the system handles: Matches the incoming payment and records the outcome of the case.

    Where a person steps in: Resolves any mismatch if the case cannot be closed.

    At every point you can trace what the system did and what a person approved.

    illustration
    1. 01systemHours loaded and assigned to the contract.
    2. 01personMissing details added.
    3. 02systemDiscrepancies prepared for a decision.
    4. 02personFindings confirmed.
    5. 03systemInvoicing data prepared.
    6. 03personExtra work added, proposal approved.
    7. 04systemApproved steps carried out in the ERP.
    8. 04personException decided.
    9. 05systemPayment matched, outcome recorded.
    10. 05personMismatch resolved, case closed.

    Show as a table
    StepWhat the system handlesWhere a person steps in
    InputsLoads the hours worked and assigns them to the contract.Adds details that are not in the available sources.
    CheckFinds discrepancies and prepares them for a decision.Confirms the findings or corrects them.
    ProposalPrepares the invoicing data and related documents.Adds extra work and approves the proposal.
    ExecutionCarries out the approved steps in the ERP and follow-up tasks within its permissions.Decides on exceptions outside the agreed rules.
    ClosingMatches the incoming payment and records the outcome of the case.Resolves any mismatch if the case cannot be closed.
    Control

    The agent does only what you allow.

    For each activity you set what the agent may do without you. A person always approves sending a payment.

    What the agent may do without you

    Monitors Reads, checks and flags issues. Does not change records. Example: watches order deadlines in the ERP and flags delays.

    Illustration

    Incoming invoice

    1. Invoice checkSystem does it
    2. ProposalDone by a person
    3. Recording the outcomeDone by a person
    4. Next stepDone by a person
    5. Sending the paymentAlways approved by a person

    At every level, an unclear situation goes to a person.

    Sensitive steps, such as sending a payment, stay under human approval.

    A new or unclear situation goes to a person. More autonomy only after proven results and with the owner's consent.

    What management sees

    See the finished work and the decisions waiting for you.

    Status of each area, proposals awaiting approval and case history in one place. For each decision it is clear what it is based on and who is responsible.

    We measure benefit against the starting point; see FAQ “How will we know the benefit?”

    Predictions

    Lead time for decisions. With visible assumptions.

    A warning that a contract may make a loss or cash flow may get tight is an estimate with its inputs and assumptions. It triggers nothing on its own; management decides.

    Management overview illustration

    Waiting for you

    • Contract invoicingProposal for approvalBased on the inputs and check · you are responsible · next: execution in the ERP

    Nothing is waiting for your decision.

    In progress

    • OrderCheck
    • Customer requestExecution

    Done

      Nothing yet.

      Case history

      1. Contract invoicing · proposal waiting for you
      2. Customer request · proposal approved: you
      3. New cases in the overview
      Show estimate
      Estimate
      loss threshold today
      tight cash flow threshold today
      Inputs
      hours worked and the contract in the ERPinvoices and payments in the ERP
      Assumptions
      • hours worked continue at the current pace
      • the contract scope stays unchanged
      • customers pay according to their usual payment terms
      • spending follows the approved plan

      Estimate · assumptions shownA warning, not authorisation to act

      Illustration based on the invoicing example above. No real data.

      Getting started

      We start with selected work. We expand based on results.

      The first step is a 30-minute call. Every further step is your decision.

      1. We go through one specific process and the available data.

      2. With management we map processes and hand-overs. The output is a map of opportunities.

      3. We verify data, connections, rules and exceptions, and test the solution with the team.

      4. We measure results and add further activities based on proven benefit.

      Activity map · illustration

      Illustration: a company activity map. The selected activity gets an owner, hand-overs and permissions, the team tests it, and further activities are added based on measurement.
      • specific process
      • available data
      • processes
      • hand-overs
      • map of opportunities
      • data and connections
      • rules and exceptions
      • testing with the team
      • measured results
      • further activities
      • proven benefit

      Frequently asked questions

      What leaders ask most often.

      01Do we have to change our ERP?
      No, replacing your ERP is not a requirement. It remains the place where records are kept. Before implementation we verify data, interfaces and customisations.
      02What if the system gets it wrong or is not sure?
      It hands the case to a person to decide. The steps it may take on its own are reversible, and a person always approves sending a payment.
      03What about data and access?
      The agent works only with the permissions you give it, and every case has an audit trail. Microsoft 365 and Copilot keep data in European datacentres. More on the Security and governance page.
      04Do we have to introduce everything at once?
      No. We start with selected work and expand in waves based on proven benefit.
      05How will we know the benefit?
      We define the starting point and the measures in advance. Depending on the process, we track for example processing time, the number of manual interventions, error rates or how early warnings arrive.
      06Is it an off-the-shelf product, and what does it cost?
      It is not a boxed product. We design and build the system for your company's specific processes. We set the scope and price after the strategy workshop and validation of selected processes.

      Which repetitive work could the system take over in your company?

      In 30 minutes we go through a specific process, the available data and the rules the solution must respect.

      or write to us via the form

      We set the scope and price after the strategy workshop and validation of selected processes.

      Microsoft Solutions Partner · TD SYNNEX adoption partner in the Destination AI programme

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