Facility management where requests don’t get lost.
Request intake, dispatch, work reports and invoicing. The routine runs itself.
An initial 30 minutes on your specific situation.
Your operations · flow of work
live
People on the edge · decide and create
Automation in the loop · routine without waiting
Systems at the core · your data
The day starts with a phone call.
- Requests come in by email, WhatsApp and phone.
- The dispatcher phones round the technicians to see who is free.
- The technician writes the work report in the evening from memory.
- The SLA goes unwatched until the client calls.
Same work, a different day.
coordination holds operations together
Request intakegets lostgets logged
Dispatchphone callstechnician proposed
Work reportspaperextracted automatically
Invoicinga week lateright after the job
What changes in facility management.
Request intake
Each request is ranked by urgency.
Dispatch proposal
The nearest available technician is proposed.
SLA tracking
The alert comes before the deadline turns urgent.
Work reports and invoicing
The technician dictates the report. The invoice documents are ready.
How we proceed.
Initial conversation
30 minutes on your specific situation and priorities.
Strategic workshop
Three hours with leadership. We map where requests get lost.
What you ask us.
Can dispatch be automated?
The system can propose a technician based on agreed rules. The dispatcher approves the proposal; a person decides complex cases.
How much does it cost?
The scope of cooperation is agreed separately, after the strategic workshop or a detailed review of selected processes.
How soon will it run?
The timing depends on the selected process and the availability of data. Implementation happens in waves: we start with selected work, for example dispatch or invoicing, and expand based on results.