Reduce manual work from transport request to invoice.

A shipment moves through customer service, dispatch, carriers, warehouses and finance. We help connect those steps so the information follows the shipment and people can focus on the exceptions that need attention.

Book a 30-minute callSee the example

Illustrative logistics scenario — not a report of an implemented project.

A dispatcher on the phone at a desk overlooking the warehouse

Today

Where work gets delayed

  • Manual TMS entry
  • Status by phone
  • Changes in many places
  • Manual document matching

What it looks like in practice

  • A transport request arrives by email and must be entered into the transport management system.
  • Dispatchers chase shipment updates by phone.
  • Changes and delivery issues are recorded in different places.
  • Delivery confirmations and transport documents must be matched to invoices manually.

An improved process could look like this

Illustrative example — no client data.

Today

Manual approach

Dispatch copies details and chases updates by hand

  1. Request intakeCopy email details into the TMS
  2. Price comparisonSearch separate rate sheets
  3. Shipment statusPhone carriers for updates
  4. InvoicingSearch for delivery documents

With ENTER

Proposed approach

People review prepared requests and handle exceptions

  1. Request intakePrepare a request for review
  2. Price comparisonPresent comparable available offers
  3. Shipment statusShow connected status information and exceptions
  4. InvoicingMatch available documents and flag missing ones

Illustrative example

Who does what in the proposed process

People on the edge make the decisions. The proposed steps run in the loop and your systems sit at the core. Click a role or a step to see what it handles.

Logistics · Illustrative example Illustrative example
Your systems TMS Stock / WMS Microsoft 365 E-mail Accounting Telematics Orders Web Workflow coordination
People decide The system carries out permitted actions Data comes from defined sources

Illustrative example — no client data. This shows a possible process, not a product available off the shelf. We verify the specific steps, connections and permissions for your company. How it works is explained on the AI Agents & Automation page.

What automation could handle

  • Automation

    Capture requests

    Prepare records from agreed emails, documents or interfaces.

  • Automation

    Compare rates

    Bring approved rate data into a usable view.

  • Automation

    Track shipment information

    Monitor available status data and identify missing or conflicting updates.

  • Automation

    Prepare invoicing

    Connect proof-of-delivery documents, consignment notes and billing records.

Before we start

What we check and what we measure

Checked first

TMS, WMS and ERP integration options; carrier data availability; shipment identifiers; rate rules; document formats and approval requirements. The quality of early warnings depends on how current the status data is.

Measured

Time to process transport requests, dispatcher workload, missing-document rates and time from delivery to invoice preparation.

Next step

How to start

Bring one example of a delayed or repeatedly handled shipment to a 30-minute call. We can map the handoffs in a strategic workshop and validate a selected process separately.

  1. 30-minute callBring one example of a delayed or repeatedly handled shipment.
  2. Strategic workshopWe map the handoffs in a three-hour strategic workshop and validate a selected process separately.
  3. Audit → Adoption → IntegrationThe workshop is part of the Audit, the first of three phases. Adoption and Integration follow only when they make sense.

See how we work

Questions

Questions we often hear

Do we need new logistics software?
Not necessarily. We first assess what the current systems can do.
Can we use carrier tracking data?
Only where it is available under suitable access and usage conditions.
What does a project cost?
We prepare a proposal after reviewing the process, integrations and support requirements.
How soon can we start?
Timing depends on data access, system interfaces and the agreed implementation scope.

What is holding back your growth today?

Book a 30-minute callWe go through one process and whether and where it makes sense to start with an Audit. Send us a messageDescribe the process where work gets stuck. We will get back to you.

The initial call is an introduction. The Audit and any further work are scoped and agreed separately.