From reporting the past to deciding ahead.
It doesn't start with an algorithm, but with data that arrives on time.
Signals that sit apart today.
Leadership can see constraints ahead of time.
Typical signals
- pipeline and orders
- people capacity
- deadlines
- financial signals
- operational risk
Predictive operations rest on the flow of work.
- Flow of work
- Events originate in the system, not in a spreadsheet.
- Data quality
- Complete, timely, entered once.
- Baseline
- We know the state we compare the prediction against.
- Metric owner
- Someone is accountable for every metric.
Decisions move earlier.
- Earlier signal
- A problem is visible while it can still be solved.
- Less firefighting
- Operations no longer run from one exception to the next.
- Capacity
- Hiring and allocation ahead of time.
- Cash
- An outlook from operations, not from accounting.
A report describes the past. A prediction is an estimate with assumptions.
An estimate is kept apart from fact and does not authorise any action on its own. What happens next follows the agreed rules and approvals.
Discuss predictive operations.
We pick an area where you react too late today.