AI agents

Use an AI agent where rules alone are not enough.

AI agents can help when inputs vary, information is spread across documents or an employee needs a first draft or prepared recommendation. But a reliable rule-based workflow is often simpler and cheaper.

Book a 30-minute callOur approach
Where an agent helps
  1. InputRequest with attachments
  2. DataDocuments and systems
  3. AgentExtract and compare
  4. AgentDraft a reply
  5. ReviewA person approves
  6. OutcomeCase resolved

What we solve

When an agent pays off

An agent is useful when it has a clear task, clear limits and a measured benefit.

Begin with the task

What information arrives? What should the output be? How can someone recognise a correct result? What should happen if the input is incomplete or ambiguous?

Give the agent clear boundaries

Define approved sources, available tools, permissions, prohibited actions, human review points and the person responsible for the process.

Count the real cost

Evaluation includes model usage, system integration, user review, errors, maintenance and support — not just the cost of generating an answer.

How we work

Audit, Adoption, Integration.

Test before expanding. We start with representative cases and verify accuracy and error handling. More steps are connected only when the measured result justifies it.

  1. AuditWith your leadership, we find tasks where inputs vary and rules alone are not enough.
  2. AdoptionPeople work with the agent’s drafts and learn to review them. We measure usage before and after.
  3. IntegrationWe connect the agent to approved sources and tools. A person approves sensitive steps.

How we work in detail

Before and after: a request with an attachment

Illustrative example. Not a client case study.

Today

Manual searching

  1. A request with an attachment arrives by email
  2. Someone reads the documents and looks for the data
  3. Information is missing, so the case waits
  4. The reply is written from scratch
  5. Errors are found only at the end

Manual reading · waiting · late review

With ENTER

The agent prepares the groundwork

  1. The agent extracts data from approved sources
  2. It flags what is missing or inconsistent
  3. It drafts a reply
  4. A person reviews and approves the draft
  5. The reply goes out with a record of each step

Draft by the agent · a person decides · a record of every step

What is holding back your growth today?

Book a 30-minute callWe go through one process and whether and where it makes sense to start with an Audit. Send us a messageDescribe the process where work gets stuck. We will get back to you.

The initial call is an introduction. The Audit and any further work are scoped and agreed separately.

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